relationships

the relationships you win work with, managed on purpose.

Design firms win work through relationships, over years. Most of what a firm knows about them lives in people’s heads and inboxes, and leaves with them. tiny+ keeps it where the whole firm can see it — and, with Microsoft 365 connected, keeps it without anyone logging a thing.

crm.tiny.plus / companies / brightwater-health
BH
Brightwater Health
Client · Healthcare · Sydney · brightwaterhealth.com.au
healthy · last contact 4 days ago+ PostEdit
OverviewFeedProjects · 3Contacts · 5Plans · 1Files
Known byfrom your firm’s mail headers · never the subject or body
Nick Smith· directorset by hand
Sam Patel· associatecorresponds with · 4 days ago
Jo Chen· project architectcorresponds with · 3 weeks ago
Priya Nair· interiors leadcorresponds with · 2 months ago
Relationship plan · Key clienton track
Quarterly lunch· Nick · due 20 NovLog it ›
Monthly call · Sam · done 29 Oct✓
Open projects
Brightwater Day Surgeryproposal · $1.1m · 40%
Stage 2 car parkenquiry · $1.2m · 10%
Hospital redevelopmentwon · $4.2m · 3 stages
Latest on the feed
JC
Jo Chen Quarterly lunch booked for the 20th. They’ve asked us to look at the car park early next year. · yesterday
tiny+ Hospital redevelopment moved to Won. $4.2m, 14 weeks from enquiry. · Tuesday

relationship plans

every key client on a schedule, kept by the firm.

Put a company on a schedule: a call every month, lunch every quarter, a review once a year, from a template or your own. tiny+ books each follow-up as a task for the right person, reminds them on the morning it’s due, asks what happened, and books the next.

Log a lunch in a click; if someone already met them this week, tiny+ offers that meeting instead. My plans shows every relationship you look after, on track, due soon or overdue; the Relationship Plans report shows the firm’s. Start plans for a whole target list at once.

My plans6 relationships · 1 overdue
All · 6Due soon · 2Overdue · 1Start plans for a list…
Brightwater Health· Key client · quarterly lunchon track · 20 Nov
Riverside Council· Public client · monthly calldue Thursday
Oakline Group· Developer · coffee every 6 weeksoverdue · 9 days
Harbour Partners· Key client · annual reviewon track · March
Log · Oakline Group · coffee
Met them Tuesday · site visit, JoLog a callLog an email
Next coffee booked for 18 Dec · Jo Chen
Known bySam Patel · Brightwater Health
Nick Smith· directorset by hand
Sam Patel· associatecorresponds with · last wrote 4 days ago
Jo Chen· project architectcorresponds with · last wrote 3 weeks ago
Last contact and health count correspondence too.
Connect Microsoft 365
What tiny+ readsWho wrote, to whom, and when — the headers.Matched to contacts your firm already keeps.
What it never readsThe subject. The body. Attachments.Anyone not already in tiny+.
Switch off any timeExclude senders or domainsForget everything captured
Connect my account

relationship capture

known by fills itself in.

Connect your Microsoft 365 account once. tiny+ reads the headers of your mail — who, to whom, when — and never the subject or the body, and matches them to the contacts your firm already keeps. Then:

Known by gains everyone who corresponds with a contact, marked Corresponds with so you can tell it from a relationship someone set by hand, with when they last wrote.Last contact and health count correspondence as contact, for every company, not only those on a plan.Relationship plans offer a captured email as the follow-up the plan can log.Ask understands “who can introduce me to Oakline Group” and “which clients has nobody emailed since July”.The Outlook add-in shows your firm’s whole history with the sender beside any email.

You control it: switch it off, exclude senders or domains, and forget everything captured from your mailbox in one click. Nothing captured is shown to anyone who couldn’t already see the contact, and nobody sees what was said.

company lookup

add a company, and the rest is found for you.

Add a company and the tiny+ AI engine looks for it on the web: website, phone, email, address, logo, a one-line description and tags from your own lists, offered for you to check before anything is saved.

Run it later on the companies you already have.

Meadow DevelopmentsLook up
tiny+ AI found this on the web — check it, then Apply.
M
Meadow Developments Pty LtdResidential and mixed-use developer, Sydney and the Central Coast.
Websitemeadowdev.com.auPhone02 9000 1234Emailhello@meadowdev.com.auAddressLevel 4, 12 Harbour Street, Sydney NSW 2000
Tags from your lists:DeveloperResidentialMixed-use
ApplyEdit firstSkipRun it later on the companies you already have.

health, everywhere

you see a client going quiet before they’ve gone.

Every project and every client company carries a health rating that fades when it goes quiet, by rules you set per phase. It shows on the board, in every table, and in the Going quiet section of Monday’s email.

on the board
Oakline Apartments
Oakline Group · $780k
going quiet · 19 days · 15%
in every table
Brightwater Health healthy · 4 days
Oakline Group going quiet · 52 days
Meadow Developments quiet · 91 days
in monday’s email
Going quietOakline Group · 52 days · Jo ChenHillside Council · 64 days · Nick SmithMeadow Developments · 91 days · nobody

connect microsoft 365 on your trial and watch known by fill itself in.

Thirty days, the full Pro plan, and a demo practice to try it on before your own data goes in.

Instant access. No credit card required.